Support and FAQ

Let us help you troubleshoot those common, font-related questions.

Downloading and Installing Your New Font Files

Before installing your new font, you must unzip the file. Next, you can install the font in your system by following these steps:

On a PC: Double click on the OTF or TTF file, then click "Install."

On a Mac:

  • Double click on the OTF file, then click "Install Font."
  • Another option: You can manually install fonts to bypass Fontbook: Copy (command + C) the file(s) OTF format, then Paste (command + V) the files into this folder: HD > Library > Fonts

Important: Restart the program where you intend to use the font, and the fonts will show up in your font list when you open the program again. 

Troubleshooting Install Errors

First, make sure you have unzipped the product before installing. You won’t be able to install a .zip file as a font. Please also note that you need to install the font before using it. You cannot open the font file directly in a program like Microsoft Word; you'll need to install it on your computer first.

Feel free to email hello@fontinfusions.com for additional support.

Future Font Updates

With all fonts purchased on Font Infusions, you will receive free lifetime updates. Be sure to subscribe to our newsletter for update announcements, or log into Your Downloads page to access the latest release of any font you've purchased.

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